When I mention business systems to you, what comes to mind? Do you think of a big computer server sitting in a big room in the middle of your building? Do you think of expensive, highly specialized software? That’s what many small business owners imagine. And they think it’s not for them. If that’s what you think, you’re only half right.
What does internal peace mean for you? Does it mean a place of sanctuary where you can come home from stressful situations and find that place of safety away from the ‘cares of the world’? Does it mean a place where you can be yourself without the mask many of us wear throughout the day so that people won’t know how we really feel? Or is this place (often our home) one more place where we need to defend ourselves from the ongoing onslaught of anger, hostility, and power games that are so often the measure of our lives in the 21st century?
Great leadership is the key to success. Great communication is the key to great leadership. Think of any great leader in modern time: Gandhi, Martin Luther King, Jr, and John F. Kennedy come to mind immediately. They were powerful leaders because they could inspire people to follow them. It was their ability to articulate their vision that made them successful in achieving their goals.
People respond to good leadership! Period! It is in all aspects of our lives, not just business. A mother is a leader in her home; a son may be leader of a team sport or a daughter the leader of the debate team. A group relies on the person in charge to actually lead them to success. A true leader is highly ethical, honest and respected. In our society we have leaders and followers. Are we born to one or the other? No! Can you hone your leadership skills? Absolutely!
Attracting good people takes time and sometimes a lot of patience. I say sometimes because it doesn’t always have to be a long drawn out process; however patience is a good quality to be armed with because individuals have to be nurtured differently. What do I mean by that, you have the person who is a take charge and get it done right way, then you have a person who is a solid individual with just the skills you need but may not be wired to always move at your pace. A jelling process has to occur. Just as they must get use to how you operate, the same consideration has to be mutual for the person who has signed up to support you.
You’re in grind mode building your business step by step daily. Making connections, following up on hot leads and closing contracts. Playing the game of being an entrepreneur, all the while losing a little bit of you every day. In the full scheme of wanting to be your own boss, manage your own schedule, and getting pulled into someone else’s agenda, you begin to lose the essence of who you are and why you started this journey.
As entrepreneurs and small business owners it is without question that you keep a close eye on your budget and bottom line. Not only are you looking at numbers, but you also see how things can begin to stack up and become overwhelming from being the CEO, to the bookkeeper, to the customer service rep to the admin. It’s in those time when reality can hit you squarely between the eyes, and point you in the direction that the time is right to get help, but without shooting a whole in your budget. The question then becomes what are your options to acquire the help you need while staying budget conscious?
In my 20 years of experience in human resources, I have never seen or heard of a manager who likes the idea of having to fire an employee. It’s one of those things in corporate America that has a high probability for causing anxiety, or you losing a lot of sleep.Even as uncomfortable as firing someone is, there is an appropriate way to do it to reduce the chances of a highly charged and emotional experience. As a smart, responsible entrepreneur and business owner, you should have access to a business attorney, and you’ll want to consult with him or her before terminating anyone’s employment with your company.
Managing is often equated with controls rather than leading and developing a business. The manager feels more comfortable and secure when they are able to put in strict controls on everything that happens in a business organization. This is so, especially of upper management, where the controls and directing becomes so severe that it erodes any creative freedom for the middle managers to work towards achieving the goals set out for them.